GETTING STARTED

This is a preorder. Items will take approx. 2-3 weeks to arrive. Order only if you are comfortable with the waiting time.


1. Ordering and making payments

1.1 Ordering
Submit your order from the order form provided and wait for our email invoice before making your payment. Do allow up to 5 hours for us to issue you the invoice.

1.2 Making Payments
We are currently accepting payments via:
- POSB/DBS internet banking and ATM transfer,
- Paypal (with a 5% charge from the grand total amount)

After payment is made, kindly revert back to us with your transaction details.
We will take up to 24 hours to verify, before sending another email confirming your payments are in and orders are sent in.

For Paypal users, you are to fill in the details from this link: (click here) 


1.3 Shipping methods
Local shoppers are able to choose from:
Normal postage, Registered postage, Smartpac Parcel, A.M mail letterbox, Speedpost service, Self-collection

International shoppers are able to choose from:
International registered postage (Depends on the country)

For the full information of each shipping methods, you may refer to our SHIPPING CHARGES page.


1.4 Tracking your orders
Throughout the whole process, you are able to check on the general tracking status from the batch that you've joined. 

Open & accepting orders: Preorders are still on-going.
All orders placed: Preorder are closed. All Paid orders have been placed.
Shipping to Sg: Items are currently being shipped to Singapore (waiting time: +/- 1 week)
QC in process: Items have reached us. It will take 1-2 days for quality checking.
Mailing out parcels: Parcels are packed and they are being mailed out from our side during working days.
Preorder completed: All parcels from the batch have been mailed out. From here on, it will depend on the courier service's speed.

* If there's defect/stains found during QC, waiting time to get them exchanged: +/-1 week

Total time taken: approx. 2-3 weeks to reach you upon closure of preorders.



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