TERMS AND  CONDITIONS

By using this website and purchasing from us, you are accepting and agreeing to our terms and conditions as stated herein, and other changes to be make from time to time. Rackspaceproject reserve the right to modify the Terms & conditions without prior notice. 



1.1 Products and Pricing

All prices are fixed in SGD (Singapore Dollars). Sales items are final.



1.2 Sizing and Colour Accuracy

Items may have a difference of 3-4cm in the provided measurements. 
Colours may appear differently due to the resolution of your computer monitor screen.



1.3 Delivery

Rackspaceproject will not be held accountable for lost parcels sent through normal postage.



1.4 Refunds, Returns and Exchanges

Out of stock preorder items will be refunded to the customer.  For other cases, it will be reviewed.

Return and Exchanges will be done only when it is agreed upon on between the seller and the buyer. 

If there is a need, customer will be required to bear the cost of the return delivery charges. 

Customer is required to attain the certificate of posting (COP) from the post office if they are sending back the parcel via normal postage.

If No proof of COP provided from the buyer and seller did not receive returned parcel, seller have the rights not to refund.




1.5 Delivery - Self-collection

- Self-collection will be held once per preorder based on RSP staff schedule.

- RSP will only schedule self-collection once all items from the same batch of preorder arrives. 

-Please opt for this method only if you are willing to wait as delays might happen.

- It is advisable for customers to opt for postages if they are not able to make it on the date given.

-  RSP staff will not take the blame for customers' tardiness. No other arrangement will be made if missed.





1.6 Fraud

Rackspaceproject takes Fraud seriously and the team will not hesitate to take legal actions against fraud cases. 
Please do not claim payment if you did not make any.

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